Scottie’s Clients

Mrs. Hickman wrote, “Scottie was our tech, he did an outstanding job. Pro all the way”
Mr. Brumfield wrote: “Employers need more people like Scottie. your repair man sent to me!”

Keep it up!

Mr. Doughty wrote in after his annual yearly inspection, ” our experiences with your professionals has been consistenly positive, keep it up!

Daniel Thompson’s clients

Heidi Clatterbuck wrote “Daniel is very clear in explaining things – I just love my new toilet!”
Mr. Sliver wrote “best service I have had since becoming a customer”
Mrs. Reynolds wrote “had a house full of guests – everyone (even the kids!) liked Daniel”  and Mrs. Elmore wrote” as usual, Daniel was very professional, always pleasant & informative”

Appreciated Thorough Explanation

In response to a service call on January 25, 2011, Mary King wrote ” the technician was very nice and professional, explained all work done”. Ms. King is not the only one that has recognised our technicians for their thoroughness and detailed explanations for the work to be done in their home. Mr. Boyle said that he appreciated the thorough explanation for work done at his house on February 8, 2011 as did Ms. Lang for service performed at her residencs on February 1, 2011. We are thankful for all our clients who respond to our follow up calls and comment cards. Both good and bad comments are appreciated, it helps us to change and provide better service to our wonderful clients.

DISASTER PREVENTED

January 18, 2011 a tech started the annual inspection of the plumbing in the house of a Diamond Club member. He noted that one section of piping had corroded significantly since the inspection the year prior. He showed the homeowner who immediately saw the need to have that section replaced. She later commented that she was so thankful to have the yearly inspections so that propblems such as these are discovered and remedied before the pipe would spring a leak while they were absent.

EXCERPTS FROM SOME OF THE MARCH 2010 COMMENT CARDS

Lou Berstein wrote, ” nicest repairman i ever met. i would recommend him to anybody.”
George Webb wrote, ” excellent service man.”
Anne Murphy commented, ” keith went above and beyond to help with my water treatment.”
Bernice Alcorn said “you guys are the best.”
Linda Cunningham said, we are very pleased with service & employies.”
Mark Hall wrote, ” very provessional and did the work in great time.”
Tom Botteicher said, “very competent.”
Ted & Barbara Euson wrote, “very helpful.”
Charles Abb, Sr. said “we have good water pressure now, thanks to you all.”

REMODEL CLIENTS “COMPLETELY SATISFIED”

Wisler Plumbing recently received a letter from Lee & Judith Walter that stated the following comments, ” Really we are at a loss as to where to begin. The entire bathroom projects you supervised were handled in such a way that it was truly a pleasure to have you and your crews in our home. We are so comletely satisfied with the finished products and have had many many rave remarks. Thank you for your expert time, guidance, advice & service.”
At Wisler Plumbing, our team of technicians and remodel crews strive to make each client truly satisfied with the work performed.

“THOROUGH & PROFESSIONAL”

In February 2010, Ms. Howell called about a leak under her kitchen sink. After the repair was made, she sent in a comment card with the following comment, “I was very pleased with Daniel’s work. He was very thorough and professional. I would definitely use him again.” Ms. Howell is one of our valued Diamond Club members and also benefited from her 25% discount for being a Diamond Club member and additionally benefitted from one of the advertised coupons.

RIGHT – ON- TIME!

One morning in January 2010, Ms. Levisy called in distress, her basement bedroom was filling with water. In less than an hour, Wisler Plumbing had a professional technician at her door. On her comment card, she wrote, ” From the initial phone call to the completion of service, I was provided excellent, professional service during my unexpected, emergency situation, Thank you!”

DIAMOND CLUB MEMBER EXPERIENCES THE BENEFITS

One of our Diamond Club members, Margaret Asbury, called us in February stating that one of her tenants had moved out of one of her properties and she wanted the place checked. As a Diamond Club member, she received priority service that same day. The technician found several problems with the plumbing that could have caused and emergency service call later on if they were not addressed quickly. The technician made the necessary repairs. In her review of the work, Ms. Asbury wrote, ” Keith did an excellent job. Thank you for your quick response to my needs.” And, as a Diamond Club member, she received discounts and had reserved membership money to use!